1.4 The Marketplace: Functionality

The Marketplace functions to link buyers with sellers who provide needed products and services, assisting to ensure optimal matches that deliver quality and value and give buyers confidence, thus further reducing the work, costs and stress involved in SMSF administration.

Buyers can:
1. Find the Service you Need


  • Peruse listings to identify potential suppliers
  • Compare qualifications, prices, and delivery times.
  • Check community recommendations to find the seller best suited to your needs.
  • If you have a specific question, simply send the supplier an enquiry.
2. Supply Your Brief


Providing as much detail as possible will enable the seller to fully understand your need, structure the offer appropriately, quote accurately, and deliver the quality you expect.

Your payment is held secure until you confirm that the service is performed to your satisfaction.

3. Manage the Transaction

Exchange files and feedback with the seller via the built-in conversation and transaction management system.

4. Approve Service Delivery

Once you are happy with the service performed, you can mark the transaction complete. We’ll make sure that the seller is paid.

Please help the Community by leaving feedback for the seller.

Sellers can:

1. Post Your Service


Post a Service in the appropriate category, noting your skills and qualifications.

Be as specific as possible, so your clients will know exactly what type and level of service to expect for the fee they agree to pay.

2. Communicate Promptly


Respond to customer enquiries.

Prompt responses will build customer confidence. Good communication is a prerequisite for successful collaboration.

Be sure you understand the brief correctly and can deliver precisely what the client requires. If you need more information, you can communicate with the client through the portal.

3. Build Your Reputation

Satisfied customers will recommend you to the Mclowd Community (and their own network).

  • Ensure you deliver precisely what you offer.
  • Always provide the best possible service

Ask the customer for feedback, and address any concerns



about the author:

Lorraine Cobcroft

With a background in accounting and financial management, followed by two decades writing software documentation, Lorraine joined the Mclowd team in mid-2016 and is enjoying working with a dynamic team to enhance an innovative product that has the potential to revolutionize the way Australians manage their retirement funding. Lorraine is also an accomplished business writer, ghost-writer, novelist and short-story writer and poet.

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